— FREQUENTLY ASKED QUESTIONS (FAQs) —
Q: What type of stoves do you carry?
A: At this time The Fireplace Company carries Wood, Gas, and Electric stoves.
Q: Do you service wood fireplaces?
A: We recommend a chimney sweep to service your wood fireplaces.
Q: Can you convert a wood stove to gas?
A: You are unable to convert a freestanding wood stove to gas. However, you can transform your wood burning fireplace to either a gas log set or a direct vent gas insert.
Q: How often do you recommend a fireplace tune-up?
A: All manufacturers recommend a yearly tune-up. See: Fireplace Services
Q: Can you burn a gas log set with the doors closed?
A: All gas log sets need to burn with doors open to draft properly and avoid overheating.
Q: Does The Fireplace Company provide plumbing and electric services?
A: At this time a licensed plumber will need to hook up your gas line to the gas valve. A licensed electrician will need to run power to the fireplace.
Q: Can you install a fireplace remote retroactively?
A: Give us your make and model and we will research the possibilities.
Q: Do you carry venting in stock?
A: We carry a wide selection of venting in our showroom warehouse and have access to most special order venting.